Appointment for another reason

Self-refer to a local service

You can now self-refer to the following services:

Sexual health

For free and confidential sexual health services in Teesside including information and advice on all types of contraception and STI testing and treatment, visit or call 0300 330 1122.


Eye Casualty

Patients should only attend Eye Casualty with true eye casualty complaints including acute injury, foreign body or acute loss of vision. 

Eye Casualty is based at James Cook University Hospital. You can attend any time between the following hours:

8am-4pm Monday to Friday

8am-12noon Weekends and Bank Holidays

Outside of these hours patients should present to the main Accident & Emergency Department.



Child and Adolescent Mental Health Services (CAMHS) provides assessment and appropriate treatment or intervention for children and young people up to their 18th birthday who are experiencing mental health problems, with the aim of positive health promotion.

To self-refer to this service, please call 0300 2000 000.


Social prescribing

Social prescribing is a way for local agencies to refer people to a link worker. Link workers give people time, focusing on 'what matters to me' and taking a holistic approach to people's health and wellbeing. They connect people to community groups and statutory services for practical and emotional support.

Pharmacy services

Your local pharmacy may be able to help with some minor ailments including - 

  • Aches and pains 
  • Sore throat
  • Coughs
  • Colds
  • Earache 
  • Cystitis 
  • Skin rashes
  • Teething 
  • Red eye  

Some pharmacies also offer the services listed below.  You can find a local pharmacy and the services they offer by clicking here

  • Emergency contraception
  • Asthma inhaler use and advice 
  • Chlamydia screening and treatment 
  • Stop smoking service 
  • Blood pressure, cholesterol and blood sugar testing 
  • Substance misuse services
  • Weight management service 
  • Flu vaccination

GP Services

If your condition is not listed above or the services above have advised you to get in touch with us you can contact the practice on 0300 111 2300.  If your problem is not urgent please complete an online consultation by clicking the links below -

A member of the team will review your online consultation and it will be dealt with in order of clinical priority.  In some cases clinicians can diagnose/advise using a combination of the online consultation and your clinical record meaning you may not need to be seen in person.