We now have an on-line booking facility for Doctor appointments. To register, please bring photographic ID to the surgery.
We offer Doctor and Nurse Appointments every morning and every afternoon, Monday to Friday, with evening appointments available at Park Surgery on Tuesdays and some Saturday mornings at Thorntree.
For more urgent problems we have appointments for 'Same-Day' booking which will normally be with an Emergency Care Practitioner.
Emergency Care Practitioners can attend to minor ailments and prescribe medication..
Other appointments can be booked up to a week in advance.
The practice currently experiences over 150 missed appointments each and every month. This may mean that you are unable to see a clinician on the day that you wish to. In an attempt to try and resolve this, the practice has developed the following policy:
If a patient fails to attend 2 appointments within a twelve month period without informing the practice, we will write to the patient asking if there are any specific problems preventing the patient from letting the practice know why they were unable to attend.
If a patient fails to attend for a 3rd appointment within a twelve month period, the patient may be removed from the practice list and have to find an alternative GP practice.